Terms of Service

1. Agreement to these Terms

By accessing or using the Service — including creating an organizer account, signing in, signing a petition, or visiting a campaign page — you agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes the organization.

Section 13 contains a binding arbitration agreement and class-action waiver. Please read it carefully. It affects how disputes between you and Sign QR are resolved.

2. The Service

Sign QR provides tools for creating petition campaigns, collecting signatures and optional contact information, generating QR codes, viewing analytics, and related organizer features. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, subject to applicable law and any active subscription terms.

3. Accounts & security

Organizer accounts require sign-in (for example via Google). You are responsible for safeguarding credentials and activity under your account.
You must provide accurate account information and keep it current.
Notify us promptly at legal@signqr.com if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms or pose security or legal risk.

4. Organizer responsibilities

If you create or manage campaigns, you agree that:

You are solely responsible for campaign content, compliance with election, petition, fundraising, and communications laws, and any required disclosures or authorizations
You have rights to use text, images, and data you upload or send through the Service
Follow-up email and SMS features must comply with CAN-SPAM, TCPA, and similar rules; you will honor opt-outs and maintain required consent records
CRM sync and webhooks you configure may share signer data with third parties — you are responsible for lawful sharing and notices to signers
Volunteer or liability templates in the product are starting points only, not legal advice

5. Petition signers

When you sign a petition or submit information on a campaign page, you consent to the collection and use of your information as described in the Privacy Policy. Sign QR operates the platform; campaign organizers may use signer data for campaign purposes subject to law and your privacy choices.

You must not submit false information or sign on behalf of another person without authorization.

6. Acceptable use

You may not:

Use the Service for unlawful, fraudulent, harassing, or deceptive purposes
Attempt to breach security, scrape data without permission, or overload systems
Upload malware or interfere with other users' access
Misrepresent affiliation with Sign QR or any campaign
Circumvent subscription limits, rate limits, or technical restrictions

7. Subscriptions & billing

Paid organizer plans are billed through Stripe. Fees, renewal terms, and cancellation are shown at checkout and in the dashboard billing area. Except where required by law, fees are non-refundable. We may change prices on notice for future billing periods. Failure to pay may result in downgrade or suspension.

8. Intellectual property

Sign QR and its licensors own the Service, software, branding, and documentation. You receive a limited, non-exclusive, non-transferable license to use the Service during your subscription or free tier, subject to these Terms.

You retain ownership of content you submit. You grant Sign QR a worldwide, royalty-free license to host, display, process, and transmit your campaign content solely to operate and improve the Service.

9. Copyright & DMCA takedown policy

Sign QR respects intellectual property rights and expects organizers and other users to post only content they have the right to use. We respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512.

9.1 Designated agent

Send DMCA notices and counter-notices to our designated copyright agent:

Email: dmca@signqr.com
Subject line:“DMCA Takedown Notice” or “DMCA Counter-Notice”
Attn: DMCA Agent, Sign QR — legal@signqr.com for mailing address

9.2 Takedown notice requirements

To be effective under the DMCA, your takedown notice must be in writing and include substantially the following:

Your physical or electronic signature (typed full legal name is acceptable in email)
Identification of the copyrighted work you claim has been infringed, or a representative list if multiple works are covered by a single notice
Identification of the material you claim is infringing, with enough detail for us to locate it (for example, campaign URL, image filename, or description of where it appears on the Service)
Your contact information, including address, telephone number, and email address
A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf

Upon receipt of a valid notice, we may remove or disable access to the challenged material and notify the organizer or user who posted it. We are not obligated to restore material removed in response to a valid DMCA notice.

9.3 Counter-notification

If you believe material was removed or disabled by mistake or misidentification, you may send a counter-notice to dmca@signqr.com that includes:

Your physical or electronic signature
Identification of the material that was removed and where it appeared before removal
A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification
Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which Sign QR may be found), and that you will accept service of process from the person who submitted the original DMCA notice or their agent

If we receive a valid counter-notice, we may forward it to the original complainant and restore the material after ten (10) business days unless the complainant notifies us that they have filed a court action seeking to restrain the allegedly infringing activity.

9.4 Repeat infringers

In appropriate circumstances, we may terminate or suspend accounts of users who are repeat infringers of copyright or other intellectual property rights.

9.5 Misrepresentations

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be liable for damages, including costs and attorneys' fees.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, SIGN QR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION, OR THE ACCURACY OF ANALYTICS OR THIRD-PARTY INTEGRATIONS.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SIGN QR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO SIGN QR IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You will defend, indemnify, and hold harmless Sign QR from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your content, campaigns, use of the Service, violation of these Terms, or violation of any law or third-party rights.

13. Binding arbitration & class-action waiver

Please read this section carefully. It requires you to arbitrate disputes with Sign QR on an individual basis and waives your right to participate in class actions, except as stated below.

13.1 Agreement to arbitrate

You and Sign QR agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Service, or your relationship with Sign QR (collectively, “Disputes”) will be resolved exclusively through final and binding arbitration, rather than in court, except as set forth in sections 13.4 and 13.5.

This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16) and evidences a transaction in interstate commerce.

13.2 Rules & forum

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, except as modified by this section. The AAA rules are available at adr.org. If the AAA is unavailable, the parties will select a mutually agreeable alternative administrator.

Unless you and Sign QR agree otherwise, arbitration will take place in the county where you reside, or by videoconference if the arbitrator permits. The arbitrator may award relief available in court on an individual basis, including injunctive or declaratory relief only as necessary to resolve your individual claim.

13.3 Class-action waiver

YOU AND SIGN QR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding unless Sign QR and you agree otherwise in writing.

If a court or arbitrator determines that the class-action waiver in this section is unenforceable as to a particular claim, that claim must be litigated in court and the remainder of this arbitration agreement will continue to apply.

13.4 Exceptions

Either party may:

Bring an individual action in small claims court if the claim qualifies and remains in that court
Seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or prevent unauthorized access, pending arbitration

13.5 Opt-out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending a written notice to legal@signqr.comwith the subject line “Arbitration Opt-Out,” your full name, the email associated with your account (if any), and a clear statement that you decline arbitration. Opting out does not affect other provisions of these Terms. If you opt out, section 14 governs where disputes may be brought in court.

13.6 Fees; survival

Payment of filing, administration, and arbitrator fees will be governed by the applicable AAA rules. Sign QR will not seek attorneys' fees from you in arbitration unless the arbitrator awards them under applicable law or these Terms.

This arbitration agreement survives termination of your account or these Terms.

14. Governing law & venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs section 13 as stated above.

If section 13 does not apply to a Dispute (for example, because you timely opted out or a court finds the arbitration agreement unenforceable), you agree that exclusive jurisdiction and venue for such Disputes lie in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction there.

15. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms with a new effective date. Material changes may require additional notice where required by law. Continued use after the effective date constitutes acceptance, except that changes to section 13 will not apply to Disputes that arose before the change unless you expressly agree.

16. Contact

Questions about these Terms: legal@signqr.com