1. Our commitment
Sign QR provides digital petition pages, signature capture, and organizer dashboards. We want signers, volunteers, and campaign staff to access those services regardless of disability. We design and test for keyboard navigation, screen-reader compatibility, readable contrast, and respect for user motion preferences.
2. Scope
This statement applies to:
- The Sign QR marketing site, login, and account dashboard at this domain
- Public petition and respond-to-signup flows at
/p/[slug] - Signer-facing tools such as the personal data portal at
/my-data
It does not cover third-party websites linked from campaigns, organizer-uploaded images or custom petition copy, or services operated solely by campaign organizers outside Sign QR.
3. Standards & conformance
We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our technical reference. Conformance is an ongoing goal; not every page or component may meet every success criterion at all times. Where we fall short, we prioritize fixes that block signers from completing a petition or organizers from essential account tasks.
For U.S. federal context, we also consider relevant Section 508 requirements when organizers use Sign QR in government-related programs.
4. Accessibility features
Sign QR includes the following measures, among others:
| Area | What we do |
|---|---|
| Structure & semantics | Landmarks, headings, labels, and descriptive text for forms, navigation, and status messages (role="alert", aria-live where appropriate) |
| Keyboard access | Interactive controls are reachable and operable by keyboard; dashboard navigation includes an expandable menu with appropriate ARIA states |
| Visual design | High-contrast outdoor-readable petition layouts; focusable controls sized for touch and pointer input |
| Motion | Animations and transitions respect prefers-reduced-motion: reduce in supported browsers |
| Maps & location | Map views include text alternatives where data is available; location consent dialogs are labeled and keyboard-dismissible |
| Privacy & rights flows | Privacy request forms, signer data portal actions, and error/success feedback exposed to assistive technologies |
5. Known limitations
We are actively improving access in these areas:
- Interactive maps (geo heat maps, QR placement maps) rely on visual pin placement; not all map interactions may be fully equivalent for screen-reader or keyboard-only users
- Charts and analytics may present data visually first; tabular or export alternatives are provided on several dashboard pages
- Organizer-provided content — campaign titles, descriptions, images, and thank-you messages are not reviewed by Sign QR for accessibility before publication
- Third-party sign-in — Google OAuth screens are controlled by Google
- PDF or file exports generated from dashboard data may require remediation for your specific assistive technology
6. Third-party content & services
Sign QR integrates with service providers such as Supabase (auth), Google (sign-in, maps, and address lookup), Stripe (billing), Resend (email), and Twilio (SMS). Each provider maintains its own accessibility practices. Links to external sites open in a new context and are not under our control.
7. Assistive technology & browsers
We test with current versions of major browsers (Chrome, Firefox, Safari, Edge) and common assistive technologies including NVDA, VoiceOver, and keyboard-only navigation. Older browsers or uncommon assistive technology combinations may experience reduced support.
For the best experience, keep your browser and assistive technology up to date and enable JavaScript, which Sign QR requires for signing and dashboard features.
8. Assessment & ongoing efforts
Our accessibility work includes:
- Design and code review against WCAG 2.1 AA checkpoints for new features
- Manual keyboard and screen-reader checks on critical signer and login paths
- Field-test checklists for outdoor readability and mobile sign flows
- Prioritized remediation when users report barriers
This statement is updated when we make material improvements or identify new limitations.
9. Feedback & accommodation requests
If you cannot access information or complete an action on Sign QR because of a disability, contact us. Please include:
- The page URL or campaign link
- A description of the barrier
- Your preferred contact method and, if helpful, the assistive technology you use
Email: accessibility@signqr.com
We aim to acknowledge accessibility feedback within 2 business days and propose a resolution or alternative access path within a reasonable timeframe.
For privacy-related requests (access, delete, correct data), use Your Privacy Rights or Dashboard → Account.
10. Formal complaints
If you are not satisfied with our response, you may have the right to file a complaint with the U.S. Department of Justice, Civil Rights Division, or your state's disability rights agency. We encourage you to contact us first so we can try to resolve the issue directly.
U.S. Department of Justice — ADA information: ada.gov